What to Expect with Your Local Residential Move in Atlanta

Okay, so you’re not moving very far. You still want to ensure that your local residential move’s a trouble-free move – no hang-ups, no hiccups, no hassles. A-1 Freeman Moving Group will see to it. We’ve helped thousands of Atlanta people move across the street or across town since we’ve been in business. What our clients particularly like is our capable execution of …

The Moving Process

Take a look at the steps you can count on us taking:

FREE Ballpark Pricing

When you first approach us to discuss your move, we’ll provide you with a FREE ballpark estimate of the price you’ll likely pay – reflecting our preparatory recognition of your needs. This figure might go up or go down, relative to more-thorough analysis and what move options you choose.

The Home Survey

We provide you with two options for helping us arrive at a final, accurate estimate – each of which is designed to accommodate your schedule in a way that’s most convenient for you:

1. a live, in-home conference with one of our experienced estimators – including a room-by-room inventory of the items you’ll need transported, or
2. a video inventory that puts leading-edge technology to work on your behalf, directly connecting you with our estimator by way of your cell phone as you go through your home and point out what you’ll want moved.

The Written Estimate

Given our consultations with you and the results of your Home Survey, we’ll present a written estimate of the total cost of your move. This written estimate sets that cost with far more specificity than our first ballpark estimate. It addresses each and every aspect of your shipment, including all moving services you’ve chosen.

The Customer Agreement

When you’ve determined the options you think best and agreed to our terms and pricing, you’ll sign an agreement with us. You can regard this as your move contract setting forth locations, move dates and times, the moving services you’ve selected, and other details such as cost, safety, and insurance. With this in hand, we set up your move.

The Move Plan

This is the point at which your dedicated A-1 Freeman Moving Group Move Concierge contacts you to …

• confirm your move dates and the addresses that apply, including your current address and your destination address
• vet which of our services you want
• give you a clear indication of what to expect from your move, and
• answer your questions.

Your Move Concierge is your one point of contact from now until your move is completed. He or she will keep you apprised of all that’s happening with your local residential move – to insure as pleasant, punctual, and perfect a move as anyone can provide.

The Pre-Move Confirmation

As your move date comes up, we’ll email you or call you to insure that everything arranged is still ”on.” We’ll make a final affirmation of dates, times, locations, and other aspects of the move to keep it on track.

Packing

As is usual with us, we extend you options to match your needs and budget. You can handle your own packing (and we can provide you with the packing materials, if you prefer) … you can let our full-service movers help you pack … or you can go with a custom-crafted plan where you begin the packing and we assist with specialty items.

Loading

When the truck and crew arrive, they’ll introduce themselves and do a walk-through of your home to get fully apprised of the room flow and what needs to be shipped. Then they’ll prepare the home to protect it, padding stair rails, tight corners, doors and jambs, and setting down carpet covers to keep high-traffic areas clean. Next, they’ll follow a systematic loading procedure, where moving boxes are labeled and inventoried according to rooms and your needs when you arrive at your new home. Components that should be disassembled – from entertainment centers to beds to swing sets – are skillfully broken down at this stage. Throughout the loading process, quality checks are executed and communication with your Move Concierge is maintained.

Delivery

Once we get your shipment safely to your new home – undeterred and undamaged, we get it unloaded carefully. Our delivery services include …

• making use of protective pads and carpet covers to keep your your new home safe from any kind of damage during the course of your move-in,
• systematic unloading – where we set your possessions into the rooms you want them in, per your direction,
• reassembly of items broken down intentionally for the move – beds, etc.,
• unpacking – just let us know; we’ll handle it, and
• debris removal – where, if you like, our people will cart off all the empty moving boxes and materials after the unpacking.

The Post-Move Follow-up

This is the step at which your dedicated A-1 Freeman Moving Group Move Concierge calls you to inquire how you felt about the move … gauge the quality of the services we delivered … discuss any unresolved matters that might linger … and, most of all, THANK YOU for picking A-1 Freeman Moving Group! Your total satisfaction is what motivates us.