Atlanta Moving Blog - Tips, Tricks, and Insider Info
July 31, 2017

A Quality Move from a Quality Atlanta Moving Company

The quality of a move is just as important as the payment paired with it, if not more. You should think before you surrender your stuff to the care of Atlanta movers who aren’t following how potent their processes are. That’s a problem waiting to happen and increases the probability of your possessions being broken during transit. Here at A-1 Freeman Moving Group, we’ve got a huge emphasis on making sure we give our customers with the best Atlanta moving experience they can conceivably have amid an already hectic time.

customer service is critical in moving companies We manage this by way of our Quality Assurance Program. A huge share of our QAP is our Inside Performance Management (iPM). The iPM is a web-based, post-move survey that we hand out to all of our clients so that we can monitor how capably we performed during our methods. It has questions that go over each step in the process leading off with the first sales call all the way through to the final delivery. This empowers us to receive feedback directly from the folks whose opinion matters the most, our customers!

We track all of these answers in order to get a look at a complete picture of how we’re doing. If we see that there’s a section that’s running into some struggles, we’ll be able to adapt our method and get the problem fixed for the future. By regularly developing our processes, we’re able to stay leaps and bounds ahead of everyone else when it comes to giving unvarying, first-rate customer service time and time again.

moving tools tape dispenser So when it comes to long distance moves, local moves, or any other moving requirements you have, be sure you’re working with a professional moving company that has a strong plan to maintain and increase the quality they deliver. A-1 Freeman Moving Group can help you with this, and you can get started with a completely free moving estimate.

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The Mickelson Family
The Mickelson Family
Best. Move. Ever!
Very pleased with the overall respect and care the men gave to my possessions. Even mailing me very quickly the only thing lost in transit. Would recommend to anyone needing a long distant move.
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